NES AIM Academy
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ITIL Courses

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>> ECITB & NES AIM Academy partnership

>> Programme Management with NES AIM Academy

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>> ITIL Version 3 - How AIM Academy can help your organisation

>> NEW ITILŪ Courses now available


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ITIL® Foundation Training - Accredited ITIL® Managers Certificate Training

ITIL® Courses

Should I book an ITIL® Version 2 or Version 3 course? 0000000000000000000000 Click here for advice

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The OGC's IT Infrastructure Library (ITIL®) has become the worldwide de facto standard in IT Service Management best practice. It defines a process framework by which many organisations, large and small, have successfully planned and implemented IT Service Management.

Over 100,000 IT professionals now hold an ITIL® based professional qualification awarded by the Information System's Examination Board (ISEB). The BSI Code of Practice for IT Service Management (PD0005) and British Standard (BS15000) are based on ITIL® guidelines.

NES AIM Academy offers the following ITIL® courses:

ITIL® Overview Version 3 Course Course info Schedule Booking
ITIL® Foundation Version 2 Course info Schedule Booking
ITIL® Foundation Version 3 Course info Schedule Booking
ITIL® Managers Certificate Training Course info Schedule Booking
ITIL® Version 3 Bridging / Conversion Course Course info Schedule Booking
ITIL® Practitioner Certificate in Problem Management Course info Schedule Booking
ITIL® Practitioner Certificate in Service Desk & Incident Management Course info Schedule Booking
ITIL® Practitioner Certificate in Service Level Management Course info Schedule Booking

Our people

We believe that there is no substitute for experience. All of our trainers are highly experienced practitioners who combine extensive practical experience with superb classroom and mentoring skills. Our key trainers are HERE.

Free ITIL® book

Do you want to know more about ITIL®? Get your own completely FREE copy of the official itSMF "Introduction to ITIL®" Book.